Refund Policy

Refund Policy

When you get a refund

• If we cannot accept or fulfil your order after you have paid.
• If your delivery order is cancelled by us.
• If you were charged more than once for the same order.

How refunds are paid

Refunds are returned to the card or account you paid with, through Paystack. Depending on your bank this normally takes 3 to 10 business days.

Tracking your refund

Every refund appears in your dashboard under Refunds, with its status and the date it settled. If a refund fails you can resubmit it from that page, or contact us and we will handle it.

Bookings

Reservation and hall payments are refundable if cancelled at least 48 hours before the booked date.